Welcome to the Security Agents Institute of WA
Security Testing Centre
Competency Testing for Security Officers and Crowd Controllers
Outline
- WA Police Licencing have introduced a new requirement for anyone applying for a Security Officer or Crowd Controllers Licence to undertake a written examination.
- This new requirement is now part Regulation 17 of the Security and Related Activities (Control) Regulations 1997 – You can view both the current ACT and Regulations here
What’s the new process to apply for a licence?
- Complete a Certificate II in Security Operations with an Approved RTO
- Complete the new Competency Test with an Approved Provider
- Apply for a licence from WA Police – Download the form here
Background – Why is this new requirement necessary?
- Licencing Officers at the front counter had concerns that some applicants did not seem to have the necessary English language skills to successfully work in the industry.
- WA Police were consistently approached by Industry representatives with concerns that new staff did not have the basic knowledge they require despite having completed their Certificate II in Security Operations.
- This process will give WA Police and Industry confidence that new entrants have the required knowledge and skills to successfully work in the industry.
Complaints Procedure
Complaints handling/dispute resolution process:
If a participant is not satisfied with the result of their test and believes the process wasn’t fair and reasonable, SAIWA will inform them of the following dispute resolution process
Requests for a review into the process must be made in writing to FAPSTC and be accompanied by a statutory declaration.
A dispute resolution panel will be formed and will consist of the following:
Deputy Chair of FAPSTC
CEO of FAPSTC
Project Manager of FAPSTC
The panel will conduct a review and a written response will then be provided to the applicant within 14 days
